Cancellation policy:
In case we receive a cancellation notice from you within 24-Hrs of placing the order and the order has not been processed by us. we will be more than happy to cancel the order and refund the entire amount to you within 10 to 15 days. We will not be able to cancel those orders that have already been processed and shipped out by us.
Delivery /shipping policy :
Domestic :
Shipment processing time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
International Shipping Policy
We offer international shipping to the following countries: the United States, Canada, United Kingdom, and Europe, Singapore, Australia, Malaysia, Hong Kong, Thailand, Indonesia, and New Zealand.
We do not Ship to: At this time, we do not ship to China, Pakistan, Bangladesh, Bhutan, or Koria.
Shipping rate would be : Shipping charges for your order will be calculated and displayed at checkout.
If multiple orders by one customer at the same address this shipping will be in one parcel with the different bills, You 15 Days would be broader delivery timelines for international shipping since expectations can vary greatly depending on the destination.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at kutchhandicraft57@gmail.com with your name and order number, and we will look into it for you.
Include a link for customers to track their order if available.